Providers

Wildfire Resources for Providers

If you have been affected by the recent wildfires in Los Angeles and Ventura counties, our thoughts are with you and your families, team members and colleagues. During this difficult time, we want to support and work with you so that together we can continue to provide great service for our members.

Unum DHMO Contacts

For Provider Relations, Eligibility Verifications, Authorizations and Claims Support please contact us at 1-800-937-3400 or by email at: contact@unumdentalhmo.com

Guidance of Continuity of Care

For providers that have been affected by the recent Wildfires, at this time we are:

1. Extending the duration of existing prior authorizations by 180 calendar days.
2. Extending the minimum timeframes for contracted and non-contracted providers to submit claims up to 365 days from the date of services.
3. Extending the minimum time for providers disputes from 30 working days to 180 calendar days.
4. If you have been displaced, please contact our provider relations team at 1-800-937-3400 to coordinate member care from an approved appropriate alternative setting.

If you have any questions or would like to request any additional flexibilities, please contact our Unum Dental HMO Plan for assistance by calling toll-free at: 1-800-937-3400 or by email at: contact@unumdentalhmo.com.

Unum Dental HMO Plan Provider Network

Unum Dental HMO Plan works together with dentists to ensure a high-quality dental experience for the patient. We see dentists as valued partners and offer the flexibility to serve your patients with the best treatment plan for their needs.

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Wildfire Resources for Providers

Unum DHMO Contacts

Guidance of Continuity of Care

Unum Dental HMO Plan Provider Network

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